This policy was updated on 24th May 2018.
What Information Do We Collect
1.1 When you correspond with us by post, email or directly through this site, we collect the information you provide us with at that time.
1.3 If you contact us by telephone or in writing, we may keep a record of that correspondence or phone call.
1.4 With regard to each of your visits to this site, we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from this site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- What Do We Do with Your Information
2.1 Uses of Your Information. We may use your information for a number of purposes, including:
(a) to improve this site to ensure that our service continues to be the most appropriate service for your needs and that content from this site is presented in the most effective manner for you and your computer;
(b) to help us in our efforts to keep this site safe and secure;
(c) to verify your identity and to respond to any query that you may raise with us and
(d) for the purpose of research and statistical analysis and internal customer service monitoring.